How do I use the mobile app?

These are instructions you may follow once you download the HCP Training app. This article will teach you an overview of how to use the app.

Courses

The courses tab will display all of your courses: 

To start a course, tap on the name of the course: 

You will now see all the sections that are inside the course. If the sections are gray, it is not yet downloaded: 

We suggest to always download the course before starting! This is also what you will want to do if you are planning on doing your courses offline. You can download your course by tapping the download button in the top right-hand corner: 

Once you tap the download button, each unit will start downloading. You will see green loading circles: 

Wait until all the loading circles are done. You will now see each unit in Black. This means that all units are downloaded and ready for offline use:

You will need to do the units in sequential order. Tap on the first incomplete unit to start the course:

Tap the play button to start/resume your course:

You can tap the button in the top right-hand corner to go into full screen mode:

You can tap X to go back to the course units:

You can tap the back arrow to go back to your full course list:

Search

You can tap the search tab to search for a specific course title:

You may then tap on the course to start the course:

Profile

The profile tab has some settings options and other information that give you a quick overview:

First, you will see your gamification point that have been awarded to you:

You will then see an overview of your course progress:

Scroll down and you will see your badges awarded from your gamification points

Then you have an option for downloading courses only via Wi-Fi. If you are not using Wi-Fi to download your courses, you will need to turn this off. If you are using Wi-Fi to do your courses, you may leave it on:

You can open the web portal, You may use this when you need to do actions you can only do in a browser like changing your profile picture or password or to access caregiver wiki:

Clear database will clear all of your downloaded courses. This will not reset the progress on your courses:

And lastly, you can sign out: